Customer Service Representative

Customer Service Representative in Landsmeer

What are you going to do?

Do you speak fluent Dutch, English, and French, and do you get energy from helping customers? Then this international customer service position in Landsmeer is for you!

What are you going to do?

As a Customer Service Representative, you are the point of contact for customers from various countries. You assist them with questions and ensure an excellent customer experience. Your duties include, among others:

  • Answering questions about orders;
  • Processing return requests and refunds;
  • Maintaining customer contact via telephone and email;
  • The administrative processing of customer data;
  • Collaborating with colleagues to help customers quickly and effectively.

About the employer

This company is a global leader in scientific instruments and solutions. It offers an extensive portfolio of products and services that are critical to customers in the scientific and industrial sectors, including healthcare, the pharmaceutical and biotechnology industries, and laboratory clients. With a focus on quality and innovation, the company delivers solutions that help improve productivity and efficiency and contribute to breakthroughs in scientific research and product development. The company operates internationally with branches around the world.

Requirements

  • You speak and write fluent Dutch, English, and French;
  • You are service-oriented and have strong communication skills;
  • You work accurately and are solution-oriented;
  • You are available full-time.

What we offer

  • A salary of €20.00 per hour;
  • A full-time position from Monday to Friday (09:00 - 18:00);
  • Travel allowance;
  • The possibility to work hybrid 2 days a week in the longer term;
  • An international work environment with ample room for development;
  • Prospect of a long-term collaboration.

More information

Apics Flexjobs is a committed staffing agency specializing in logistics and administrative positions. We believe in personal contact and look beyond just a CV. By connecting the right people with the right employers, we ensure sustainable matches that make both our flex workers and clients happy. Whether you are looking for a new job or motivated staff, quality, reliability, and a personal approach are central at Apics Flexjobs.

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