Customer Advisor WFT
Are you customer-focused and do you want to grow in the financial sector? Start as a WFT Customer Advisor. You will work flexibly, receive a good salary, and have plenty of opportunities to develop yourself. Apply now and make a difference for our customers!
What are you going to do?
As a WFT Customer Advisor, you are the first point of contact for customers with financial questions. You advise on products and services, help resolve issues, and ensure that customers feel heard and assisted. Your role is of great importance within the team, as you support customers in their financial choices and contribute to their satisfaction.
An average workday starts with answering incoming questions via phone, email, or chat. You listen carefully, analyze the situation, and ensure the customer receives a clear answer quickly. You process data in the system and stay in contact with colleagues when specialist advice is needed. In between, you attend training courses that help you grow in your role. You work a minimum of 24 hours per week and have the flexibility to organize your workday.
Do you want to develop yourself in financial services and make a direct impact on customer satisfaction? Then apply now and take the next step in your career as a WFT Customer Advisor!
About the employer
You will be working for a leading organization within the financial sector. Here, everything revolves around customer focus, innovation, and development. You will have the opportunity to collaborate with experienced colleagues and utilize modern systems and tools. The organization is growing and invests in the development of its employees through training and guidance. The company has an open culture where your ideas and initiative are valued.
Requirements
- MBO or HBO working and thinking level
- Good command of the Dutch language
- Experience in customer contact is a plus, but not required.
- Affinity with financial services
- Both starters and experienced professionals welcome
- You are communicative, solution-oriented, and a good listener.
What we offer
- Gross monthly salary between €2,800 and €3,800, depending on experience
- Opportunity to work 24 to 40 hours per week
- Flexible working hours and partial remote work possible
- Extensive internal training and career advancement opportunities
- Working in an enthusiastic team with an open working atmosphere
- Good secondary employment conditions
More information
Apics Flexjobs helps you find a job that suits you within logistics and customer service. We look beyond just your CV and value personal contact. Together, we discuss what you are looking for, your strengths, and which employer suits you best. This ensures that you start your new job with a good feeling.
